About us
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Dr. Terry Riley is a cognitive psychologist and internationally recognized authority
on travel behavior.
He has been a contributing columnist to America Express and MSNBC.
Terry is also the author of C.H.A.R.M.
School,
Travel Can Be Murder,
The Complete Travel Diet and
a forthcoming book, It's Not Your Fault.
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Ms. Kim Poppke is a customer service
specialist with expertise in ensuring accessibility for customers with
disabilities.
Formerly, Kim administered the passenger event reporting system for American
Airlines where incidents of pre-boarding and in-flight passenger misconduct
were amalgamated and distributed to airport management for service
improvement.
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+1-505-310-3277
© 2006-2010 Applied Psychology
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